Refund Policy

The following information describes how we handle purchases and customer requests for this storefront.

Eligibility and exchanges

Our return program accepts defective and non-defective merchandise by mail and includes exchanges. Requests are due within 30 days of delivery; qualifying items must be new and unused and retain the original condition, packaging, tags, and supplied accessories.

A non-defective return may be requested after a change of mind, personal preference, or an incorrect selection. Damaged, faulty, wrong, incomplete, or materially misdescribed items are also eligible for review. Exchanges depend on current inventory.

How to request a return

Send the order number, checkout email, and reason for the request. For damage, a defect, a wrong item, or missing contents, include clear photos or video of the product and packaging. Do not mail anything until the request is authorized.

Approved returns receive instructions for mailing the item back. A free return label is included in the package, and no restocking fee is charged. After approval, the refund is processed to the original payment method within 10 days; the bank may need additional time to post it.

Contact

Email: oman5511411@gmail.com

Mailing address: 587 4th Ave N, Grand Forks, North Dakota, 58203, United States

Phone: (701) 401-5881